Cancellation Policy

At Dereion, we strive to deliver seamless travel experiences to our customers. However, we understand that plans can change. Please review our cancellation policy below to understand the terms and conditions associated with cancellations.

1. General Cancellation Terms

  • All cancellations must be made in writing and sent via email to mail@travelmoondmc.com.
  • The cancellation request will only be processed after we receive a formal notification from the customer.

2. Cancellation Charges

  • No Refund Upon Booking: As stated in our Refund Policy, once a booking is confirmed, it is non-refundable.
  • For changes or modifications to your travel plans, refer to the “Amendments and Changes” section of our Refund Policy.

3. Non-Refundable Services

  • Services such as flights, hotel reservations, tours, and activities are non-refundable upon confirmation. These terms depend on agreements with third-party providers.
  • Dereion cannot override cancellation policies imposed by airlines, hotels, or other service providers.

4. Exceptions to the Cancellation Policy

  • Cancellations due to force majeure (e.g., natural disasters, pandemics, or government restrictions) will be subject to the policies of the respective service providers. Dereion will assist in negotiating possible alternatives, but no guarantees of refunds can be provided.
  • In some cases, credits or rescheduling options may be offered, depending on provider terms.

5. Amendments

  • If you need to make changes to your travel arrangements, please contact us promptly.
  • Amendments are subject to availability and may incur additional charges.

6. Responsibility of the Customer

  • It is the customer’s responsibility to carefully review all booking details before confirmation.
  • Ensure accurate travel dates, passenger information, and service requirements to avoid issues.

7. Contact Us for Assistance

For any inquiries or support regarding cancellations, please contact us:

📧 Email: mail@travelmoondmc.com
📞 Phone: +917403444440
🌍 Website: dereion.com

By booking services through Dereion, you agree to abide by the terms of this Cancellation Policy.